Front Office Coordinator and Administrative Assistant
Full Time • SAN FRANCISCO
Benefits:
- 401(k)
- Bonus based on performance
- Dental insurance
- Employee discounts
- Paid time off
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Are you a warm, polished, and detail-oriented professional who thrives in a fast-paced, client-facing environment? Do you have a passion for beauty, wellness, and providing exceptional service?
An internationally recognized Aesthetic Plastic Surgery and Medical Spa practice is seeking a dynamic Front Office Coordinator & Administrative Assistant to join our elite team. This role is essential to the day-to-day flow of the clinic and offers a unique opportunity to be the welcoming face and organizational force behind a world-class aesthetic brand.
Key Responsibilities:
Front Office Coordination
- Greet patients and guests with professionalism, warmth, and enthusiasm
- Maintain an inviting, organized, and clean front office and waiting area
- Manage multi-line phone system, voicemail, and email inquiries
- Schedule appointments, coordinate follow-ups, and confirm patient visits
- Check in/out patients and process payments accurately
- Prepare patient intake packets and charts
- Triage office activity—know where patients and providers are at all times
- Take pre-op and post-op clinical photographs following practice standards
Administrative Support
- Assist with inventory and ordering of office and skincare products
- Respond to patient communications and inquiries via phone, email, and website
- Maintain and organize medical records, file releases, and patient data securely
- Support coordination of meetings, events, and speaking engagements for the practice
- Liaise with insurance providers and assist in claim follow-ups
- Work directly with practice leadership on scheduling, communications, and task management
- Ship products and maintain e-commerce skincare inventory
Ideal Candidate:
- Outgoing, polished, and professional in demeanor and appearance
- Excellent verbal and written communication skills
- Highly organized, proactive, and comfortable with multitasking
- Experienced in front office or administrative roles, preferably in a medical or aesthetics setting
- Tech-savvy and proficient in office software, scheduling systems, and social media
- Familiar with medical terminology, insurance, or aesthetic treatments (preferred but not required)
- Sales experience is a plus!
Position Details:
- Full-Time | Includes Evenings & Some Weekends
Compensation: $26.00 - $30.00 per hour
The Maas Clinic™
The mission of The Maas Clinic™ is to give men and women premier personalized care that combines art and science for a result that is naturally beautiful – and beautifully you.
Elevating Aesthetics with Unmatched Expertise
Welcome to The Maas Clinic™ San Francisco, where every detail is meticulously curated to elevate your aesthetic journey. As a distinguished cosmetic surgical practice dedicated to rejuvenation, we offer unparalleled care for the skin, face, and body, ensuring that each patient receives the utmost attention and refinement. Under the esteemed guidance of Corey S. Maas, MD, FACS, a globally renowned Facial Plastic Surgeon, Double Board-Certified in Facial Plastic Reconstructive Surgery Otolaryngology-Head and Neck Surgery, our clinic sets the standard for excellence in both surgical and non-surgical aesthetic treatments, with offices in San Francisco and Lake Tahoe.
State-of-the-Art Facilities
State-of-the-Art Facilities
At The Maas Clinic™ San Francisco, we pride ourselves on surpassing expectations and offering a comprehensive patient experience. Our surgeons perform surgical procedures in an exclusive outpatient surgical facility adjacent to our clinic. The San Francisco Rejuvenation Center exudes sophistication and tranquility, providing a sanctuary where quality, safety, and privacy converge to deliver an unparalleled level of comfort. Our on-site medical day spa, The Appearance Care Center, fully staffed with aesthetic nurse specialists, is a vision of elegance where state-of-the-art technology merges seamlessly with the artistry of non and minimally invasive treatments. Here, amidst the serene ambiance, patients embark on a journey of rejuvenation, indulging in bespoke "lunchtime" treatments tailored to enhance their natural beauty.
Founded by facial plastic surgeon Corey S. Maas, MD, The Maas Clinic™ of San Francisco is easily accessible and offers convenient in-building parking in the Pacific Heights district, with a second office located in beautiful Lake Tahoe. In addition to our state-of-the-art on-site San Francisco plastic surgery center, The Rejuvenation Center, The Maas Clinic™ is affiliated with The California Pacific Medical Center (CPMC). CPMC is a full-service hospital nationally recognized for the excellence of its physicians and nurses. The surgery facility meets the highest standards of health care and offers a personalized, pleasant, and safe environment.
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